Most restaurants simply serve food. Small Plate Hospitality helps your restaurant provide experiences that your guests will want to return to again and again.
Great restaurants use techniques, skills, and creativity to build the kind of restaurant that serves as the backdrop for your guests' most unforgettable moments.
Great restaurants focus on experiences. Memorable experiences are made up of details unique to your vision, and Small Plate Hospitality helps you design and execute those details.
The first restaurant I worked in is still one of the best I have experienced. The owner, Joe, was my dad’s best friend, and my dad would stop by almost every day. They always sat at Table 67.
Every table in Joe's restaurant had a clear view of the seaside except for Table 67, which faced a wall. But Joe held every meeting there, personal or professional, and gave the best seats to his guests. It was a simple lesson in hospitality that has stayed with me ever since.
Table 67 takes a look at restaurants around the world and breaks down how they create a better guest experience. Each issue shares a real example, explains what makes it work, and shows you how to use it in your own restaurant.
For over 15 years, I've helped restaurants create unforgettable guest experiences. Through personal coaching, I help you gain clarity on your goals and discover creative ways to achieve them. I also serve in a fractional consulting role for select clients, supporting the day-to-day execution of strategies for operational improvement, increased sales, and leadership development.
Book a free troubleshooting call and let's talk about what's going on in your restaurant. We'll dig into your challenges, explore solutions together, and figure out if coaching or consulting is the right next step for you and your budget. There's no pressure here, and if we're not the right fit, I'll help you find the support you need.